Privacy Policy

Effective Date: July, 2024

Welcome to HalfTreeWorkshop.com (“HalfTreeWorkshop,” “we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, create an account, purchase products, request custom commissioned artwork, subscribe to marketing communications, or otherwise interact with us online.

By using HalfTreeWorkshop.com, you agree to the practices described in this Privacy Policy.

We may collect information you voluntarily provide to us, as well as information collected automatically when you use our website.

This may include:

• Full name
• Email address
• Billing address
• Shipping address
• Phone number
• Payment details (processed securely by third-party payment processors; we do not store full payment card numbers)
• Order history
• Custom order requests and design details
• Customer service communications
• Marketing preferences

When you browse our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited
• Time spent on pages
• Referring website or source
• Shopping cart activity
• Cookies and tracking information

Customers may choose to create an account on HalfTreeWorkshop.com to improve their shopping experience.

When you create an account, we may collect:

• Name
• Email address
• Username (if applicable)
• Secure login credentials managed by our ecommerce platform providers
• Saved addresses
• Order history
• Wishlist or saved cart information (if enabled)
• Communication preferences

Customer accounts may allow you to:

• View previous orders
• Save shipping information
• Track order status
• Manage email preferences
• Save favorite items or carts

You are responsible for maintaining the confidentiality of your account credentials.

We may use your information to:

• Process and fulfill orders
• Ship products and provide tracking information
• Respond to customer questions and service requests
• Create and fulfill custom commissioned artwork
• Process payments securely
• Improve website functionality and customer experience
• Personalize content and product recommendations
• Detect fraud or suspicious activity
• Comply with legal obligations
• Send promotional emails and updates if you choose to subscribe

If you subscribe to receive emails from us, we may send:

• New product announcements
• Promotions and discounts
• Seasonal collections
• Special releases
• Workshop news and featured creations
• Cart reminders or checkout reminders

We may use Shopify Email and similar communication tools to manage email communications.

You may unsubscribe from promotional emails at any time by clicking the unsubscribe link included in our emails.

Even if you unsubscribe from promotional communications, we may still send transactional emails related to purchases, shipping updates, or customer support.

To operate our business, we may use trusted third-party service providers, including:

• Shopify for ecommerce hosting, checkout services, customer account management, and secure transactions
• Etsy for marketplace sales and customer order fulfillment
• GoDaddy for website hosting, domain services, and business operations
• Secure payment processors such as PayPal, Stripe, or other approved providers
• Shipping carriers for order delivery
• Analytics tools such as Google Analytics or similar services

These third parties may collect and process information according to their own privacy policies.

We use cookies and similar technologies to:

• Remember preferences
• Keep shopping carts active
• Improve website performance
• Analyze visitor traffic
• Personalize your shopping experience
• Measure marketing effectiveness

You can disable cookies in your browser settings, though portions of our website may not function properly.

We do not sell your personal information for monetary compensation.

We may share your information only as necessary to:

• Process payments
• Fulfill and ship orders
• Operate our website
• Provide customer support
• Comply with legal requirements
• Prevent fraud and protect our business

We use reasonable administrative, technical, and physical safeguards to protect personal information. While no internet transmission or storage system is guaranteed to be completely secure, we work with reputable providers and use commercially reasonable efforts to protect your information.

If you are a resident of California, you may have rights under applicable California privacy laws, including the right to:

• Know what personal information we collect
• Request access to your personal information
• Request correction of inaccurate personal information
• Request deletion of personal information, subject to certain exceptions
• Limit certain uses of sensitive personal information where applicable
• Not be discriminated against for exercising your privacy rights

HalfTreeWorkshop does not sell personal information to third parties.

To submit a privacy request, contact us using the information listed below.

We may verify your identity before processing certain requests.

Our website and products are not directed to children under 13, and we do not knowingly collect personal information from children.

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date. Continued use of our website after changes are posted constitutes acceptance of those changes.

If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:

HalfTreeWorkshop
Website: HalfTreeWorkshop.com
Email: HalfTreeWorkshop.com